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ServiceTitan vs Housecall Pro for HVAC shops (2026): which should you buy?
Scheduling, dispatch, the customer side, ServiceTitan and Housecall Pro both handle all of it. What separates them is the size of shop they were built for, and for most contractors that alone decides it long before you get to a feature list. Picture a couple of techs on one hand; a full operation with crews, memberships, and a comfort-advisor sales team on the other. Below we set price, AI answering, dispatch, and setup next to each other so it's clear where each one pays off. Placement isn't for sale, and every figure is lifted straight off the vendors' own pages. Each gets a full review as well — ServiceTitan and Housecall Pro.
The short version
- Price: one $59/mo covers the shop on Housecall Pro. ServiceTitan opens at $398/user/mo on a custom quote, so the bill climbs with each tech you put on the roster.
- Size fit: ServiceTitan is enterprise software for larger, growing outfits, often 10-plus techs running installs and service at once. Housecall Pro is built for the one-to-fifteen-truck HVAC shop.
- Our take: for pretty much any small-to-mid HVAC shop, Housecall Pro is the sensible call. ServiceTitan hauls far more than a shop that size will ever use.
- Setup: Housecall Pro lands around 2-4 weeks; ServiceTitan can stretch from weeks into months, because there's so much more to stand up.
Common questions
Which is cheaper, ServiceTitan or Housecall Pro?
Housecall Pro, and there's daylight between them at the start. The shop runs $59/mo, where ServiceTitan opens at $398/user/mo on a custom quote. And because that price is per user, every tech you add drives the two further apart.
Do both answer the phones with AI?
They do. ServiceTitan bakes call handling into the platform itself; Housecall Pro brings the receptionist in on its higher tiers. Sort out exactly what your tier covers during the demo, since answering hops between plans more than most features.
Is ServiceTitan worth it for a small HVAC shop?
For the average one-to-fifteen-truck shop, honestly no. It's enterprise-grade, aimed at bigger operations juggling several crews and memberships at scale. Housecall Pro usually gives a small shop everything it needs for a good deal less.
Which is faster to set up?
Housecall Pro, generally two to four weeks. ServiceTitan can run weeks into months, being a bigger platform with more to configure and migrate before your crews are working on it.
ServiceTitan vs Housecall Pro: how do they compare?
| ServiceTitan | Housecall Pro | |
|---|---|---|
| Starting price | $398/user/mo (custom quote) | $59/mo |
| AI call answering | Wired into the platform itself | Comes with the higher tiers; catches no-cool and no-heat calls |
| Scheduling + dispatch | Yes, across multiple crews and service techs | Yes, for install crews and service |
| Best-for shop size | Larger outfits, 10+ techs, memberships at scale | 1-15 trucks wanting one app for the lot |
| Setup time | Weeks to months | 2-4 weeks |
What each plan includes moves around and gets revised often, so lock down your own tier on a live demo. Where we haven't verified a detail ourselves, it's vendor-reported.
Starting price, charted
Which is best for your shop?
Calling these two rivals misses it. They're made for different sizes of HVAC business, so let where your shop stands today decide:
Housecall Pro fits if…
- You run a small-to-mid shop, one truck up to roughly 15.
- You want a single tool for scheduling installs, dispatching service, invoicing, and answering, minus a months-long rollout.
- You'd rather be live in a few weeks than a whole season.
ServiceTitan fits if…
- You're a larger, growing operation, often 10+ techs spread across install and service crews.
- You run memberships and a comfort-advisor pipeline with financing on changeouts, and want reporting no all-in-one can match.
- You can shoulder a longer setup and a per-user price to land the whole thing.
Sources: servicetitan.com/pricing, housecallpro.com/pricing — vendor pricing pages, checked 2026-07-04. Last reviewed: 2026-07-04.
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